Welcome to support center.  We have collected a few document and links that will assist you in your quest for more information on the streaming media industry and technology.Getting Started?

  • Key Concepts in Streaming Media Technologies (Article)
  • Streaming Media Frequently Asked Questions
Support Webcasts (powered by eCast Manager)
  • All support related webcasts¬†
  • Do it yourself live webcasting

Managing Your Media

  • Uploading Your Media Files to your Account
  • Free FTP client software
  • Bandwidth calculator

Publishing your Media

  • How to embed Windows Media into a web page
  • How to embed Real Networks into a web page
  • How to embed QuickTime into a web page


If you can’t find the answers here, please feel free to contact our support staff at or by calling our office at 1.905.948.0762.